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Renewal of loans

If you are renewing online you will need your library card number and a PIN (Personal Identification Number). Please email us or ask a member of staff in a library if you do not have a PIN.

To renew on this website log in and go to my loans. Click in the small box next to each item you wish to renew or use the menu option select all. Then use the menu option to renew.

An item may be renewed for a further loan period providing another borrower has not requested it, up to a maximum of four times after which it must be brought in to a library so that it can be discharged. It can then be reissued to you provided that no one has requested it.

Please note that DVDs, music CDs and talking books cannot be renewed as they are hired and must be returned at the end of the hire period.

There are several other ways in which you can renew your items:

  • By visiting your local library*.
  • By telephone – this is available 24 hours a day.
  • In writing - by letter or email.

When renewing in person, by telephone or in writing you will need your library card number.

Email address:


0844 4142270


Wiltshire Libraries
Library HQ
Bythesea Road
Wiltshire BA14 8BS

local library*

- Go to library locations iframe.